# 14.3. Troubleshooting & FAQs

**14.3.1. Common Hiccups**

**Q: My upload failed. What do I do?** A: Ensure your image meets the size and format guidelines. If the issue persists, contact our support.

**Q: The generated SQL doesn’t match my design. Why?** A: While AI2sql strives for accuracy, complex designs might need manual review. Ensure your ER Diagram follows best practices for clarity.

**14.3.2 FAQ**

**Q: Can I upload multiple ER Diagrams simultaneously?** A: Currently, AI2sql supports single file uploads to ensure precision in SQL generation. You can process multiple diagrams sequentially.

**Q: How secure is my data with AI2sql?** A: We prioritize user data privacy. All uploads are processed in real-time, and we don’t store your ER Diagrams post-conversion.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ai2sql.gitbook.io/ai2sql/14.-ai2sql-sql-generation-from-database-er-diagrams/14.3.-troubleshooting-and-faqs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
