# 14.3. Troubleshooting & FAQs

**14.3.1. Common Hiccups**

**Q: My upload failed. What do I do?** A: Ensure your image meets the size and format guidelines. If the issue persists, contact our support.

**Q: The generated SQL doesn’t match my design. Why?** A: While AI2sql strives for accuracy, complex designs might need manual review. Ensure your ER Diagram follows best practices for clarity.

**14.3.2 FAQ**

**Q: Can I upload multiple ER Diagrams simultaneously?** A: Currently, AI2sql supports single file uploads to ensure precision in SQL generation. You can process multiple diagrams sequentially.

**Q: How secure is my data with AI2sql?** A: We prioritize user data privacy. All uploads are processed in real-time, and we don’t store your ER Diagrams post-conversion.